Getting Started with BookBeat

Free Trial with BookBeat

• Why do I need to register my credit card?
• Where do I enter a campaign code?
• How do I sign up for a free trial with BookBeat?
• What happens after my free trial?

Creating a BookBeat Account

• Can I create a BookBeat account if I live outside the UK?
• How do I create a BookBeat account?
• How do I reactivate my account?

Download the BookBeat app

• How do I download the BookBeat app to my mobile or tablet?
• How do I log in to the BookBeat app?
• How many devices can I use BookBeat on?
• Which devices are compatible with BookBeat?
• Can I access BookBeat abroad?

Your Account

Account information

• Where can I get a receipt for my payment?
• How do I change my e-mail address or password?
• What should I do if I've forgotten my password?
• Why haven't I recieved a password reset e-mail?
• Why can't I log in to the website?

Your Subscription

• How much does BookBeat cost?
• How do I reactivate my account?
• How do I cancel my BookBeat subscription?

How to Use BookBeat

Finding a great Audiobook in BookBeat

• How do I search for audiobooks?
• How do I find out if an audiobook is part of a series?
• How do I find audiobooks?
• How do I find audiobooks from a specific genre?
• How do I save an audiobook that I want to read later?
• Why can’t I find the audiobook I am looking for?

Managing Audiobooks

• How do I download audiobooks to listen to when I’m offline?
• How do I remove downloaded audiobook files to free up memory space on my device?
• How do I remove an audiobook I have saved to My Books?

Reading or listening to a book

• How do I listen to an audiobook?
• How do I finish an audiobook?
• How does the sleep timer work?
• How do I recommend a good audiobook to someone?
• How do I rate an audiobook?
• I'm having trouble with the audio player, what should I do?

Gift Cards

Buy

• How do I purchase a gift card?
• Can I buy a gift card for someone who already uses BookBeat?
• Can I buy a UK gift card with an international payment method?
• Can I give a gift card to someone who lives abroad?
• For how long is a gift card valid?

Redeem

• How do I redeem my gift card?
• How do I redeem my gift card if I already have a BookBeat account?
• Can I redeem my gift card and use BookBeat outside of the UK?
• What happens when my gift card runs out?

About BookBeat

About BookBeat

• About BookBeat
• How does BookBeat work?
• What is BookBeat?
• How do I contact BookBeat?