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SUBSCRIPTION & PAYMENT

HOW THE APP WORKS

Common Questions

  • What happens after my free trial?

    As a new customer you can always start with a f...

  • How do I cancel my BookBeat subscription?

    You can cancel your subscription at any time. V...

  • How does BookBeat work?

    BookBeat is a digital subscription service for...

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  • Getting Started with BookBeat

  • Subscription & Payment

  • How the App Works

  • About BookBeat

Getting Started with BookBeat

Free Trial with BookBeat

  • What happens after my free trial?
  • How do I sign up for a free trial with BookBeat?
  • Why do I need to register a payment method?
  • How do I use a campaign code?

Creating a BookBeat Account

  • How do I create a BookBeat account?
  • How can I pay for my BookBeat account?
  • From where can I create a BookBeat account?
  • Can I pay for BookBeat with my Paypal account?

Download the BookBeat app

  • How do I download the BookBeat app to my mobile or tablet?
  • Can I use BookBeat on my AppleWatch?
  • How do I log in to the BookBeat app?
  • How many devices can I use BookBeat on?
  • Which devices are compatible with BookBeat?
  • Can I access BookBeat abroad?

Subscription & Payment

Your Subscription

  • How do I cancel my BookBeat subscription?
  • How much does BookBeat cost?
  • How do I reactivate my account?
  • The app says my account is inactive, when it isn't. Why?

Payment

  • What is a CVV/CVC code?
  • How do I change my payment method?
  • Where can I get a receipt for my payment?
  • How does Paypal work?

Account information

  • How do I change my e-mail address or password?
  • What should I do if I've forgotten my password?
  • Why haven't I recieved a password reset e-mail?
  • Why can't I log in to the website?
  • How do I delete my BookBeat account?

How the App Works

Finding a great Audiobook in BookBeat

  • How do I find audiobooks?
  • How do I search for audiobooks?
  • How do I find audiobooks from a specific genre?
  • How do I find out if an audiobook is part of a series?
  • Why can’t I find the audiobook I am looking for?

Managing Audiobooks

  • Where do I find the PDF booklet to an audio book?
  • How do I save an audiobook that I want to read later?
  • How do I remove an audiobook I have saved to My Books?
  • How do I download audiobooks to listen to when I’m offline?
  • How many books can I download to offline mode?
  • How do I remove downloaded audiobook files to free up memory space on my device?

Reading or listening to a book

  • How do I listen to an audiobook?
  • How do I finish an audiobook?
  • How do I rate an audiobook?
  • Does BookBeat work with Apple CarPlay?
  • Can I listen to BookBeat on my Sonos-speaker?
  • Does BookBeat work with Chromecast?
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App functions

  • How do I add a bookmark?
  • How does the sleep timer work?
  • How do I forward or rewind in an audio book?
  • How do I change the playback speed?
  • What is the book menu?

Listening on the Apple Watch

  • Which books are shown in the Apple Watch app?
  • Can I change the playback speed on my Apple Watch?
  • Can I listen on my Apple Watch without having my phone with me?
  • How do I download a book to my Apple Watch?
  • Why is my download not starting on the Apple Watch?
  • Why is the download on the Apple Watch so slow?
See all 7 articles

About BookBeat

About BookBeat

  • How does BookBeat work?
  • How do I contact BookBeat?
  • About BookBeat
  • What is BookBeat?
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